Driving Up & Down Home Values: Spotlight on U.S. Homebuilders, California's Central Valley, Fresno, Clovis, Calif. Real Estate
Wednesday, 8 March 2006
Homeowners, Be Warned: Cheap Mulch May Have New Orleans Termites That Attack Home Foundations
Topic: Consumers ComplaintBox

An excerpt from the LSU Ag Center: Homeowners, please attention to this warning. Buying cheap mulch may bring pests and termites to your home environments. We received various messages about this issue.

"A scourge of New Orleans and South Louisiana could find its way to other parts of the state and country if people move wood that’s infested with Formosan subterranean termites.

Experts know the termite was introduced into Ouachita Parish by being transported in infested railroad ties used for landscaping, and they suspect the pest has been introduced into countless homes through re-used architectural wood.

Because of the destruction caused by Hurricane Katrina and Hurricane Rita in across South Louisiana, LSU AgCenter entomologists are warning homeowners not to remove building materials from damaged homes and install them in new structures unless they are absolutely sure no termites are in them.

The best way to gain this assurance is through fumigation or heat treating, according to Dr. Dennis Ring, an entomologist with the LSU AgCenter.

To try to prevent moving termites to other areas, the Louisiana Department of Agriculture and Forestry on Oct. 3 imposed a quarantine for the Formosan subterranean termite in Calcasieu, Cameron, Jefferson, Jefferson Davis, Orleans, Plaquemines, St. Bernard, St. Charles, St. John the Baptist, St. Tammany, Tangipahoa and Washington parishes.

Ring said the quarantine has three objectives – to prevent spreading the Formosan subterranean termite to locations not currently infested, to prevent infesting existing structures that are not currently infested and to prevent infesting new and reconstructed structures.

"The Formosan subterranean termite may be spread in any infested cellulose – wood, paper or other products," Ring said. He listed railroad ties, utility poles, used structural wood, lumber, pallets, landscape timbers and similar items.

The entomologist pointed out the quarantine specifies that all architectural components – including beams, doors and salvaged wood – cannot be sold or placed in any structure in any parish until they are fumigated or treated for Formosan subterranean termites.

"Do not move cellulose from infested areas unless you are sure the material is not infested," Ring emphasized. "Everyone has a responsibility to prevent the spread of the termite."

Experts also warn about re-using wood from damaged buildings – unless you can be absolutely sure the wood is termite free.

"To determine if material is infested, make a thorough inspection, looking for termites, damaged wood, soil, mud tubes and carton nests," Ring said.

Ring said because Formosan subterranean termites build above-ground nests, wood from buildings, trees and shrubs that have been standing in floodwaters may still be infested.

In addition, lumber and other woody debris taken from damaged buildings can become termite-infested if left on the ground too long.

The entomologist said burying wood is not a good idea because that would supply food for termites, which will then seek new food sources when the buried wood is gone.

Here is the e-mail message received from a reader of this site:

"Louisiana agricultural dept. Shortcut to: http://www.agctr.lsu.edu/termites/

If you use mulch around your house, be very careful about buying mulch this year. After the Hurricane in New Orleans many trees were blown over. These trees were then turned into mulch and the state is trying to get rid of tons and tons of this mulch to any state or company who will come and haul it away. So it will be showing up in Home Depot and Lowes at dirt cheap prices with one huge problem: Formosan Termites will be the bonus in many of those bags. New Orleans is one of the few areas in the country where the Formosan Termites has gotten a strong hold and most of the trees blown down were already badly infested with those termites. Now we may have the worst case of transporting a problem to all parts of the country that we have ever had. These termites can eat a house in no time at all and we have no good control against them, so tell your friends that own homes to avoid cheap mulch and know where it came from."

Editing was also provided.

Posted by Fashionista Shopping Analyst at 12:01 AM EST
Updated: Thursday, 9 March 2006 10:32 AM EST
Monday, 20 February 2006
Examples of Complaint Letters
Topic: Consumers ComplaintBox

Here are the Steps to Composing a Letter of Complaint

Include your name, address, and home and work phone numbers.

Type your letter if possible. If it is handwritten, make sure it is neat and easy to read.

Make your letter brief and to the point. Include all important facts about your purchase, including the date and place where you made the purchase and any information you can give about the product or service such as serial or model numbers or specific type of service.

State exactly what you want done about the problem and how long you are willing to wait to get it resolved. Be reasonable.

Include all documents regarding your problem. Be sure to send COPIES, not originals.

Avoid writing an angry, sarcastic, or threatening letter. The person reading your letter probably was not responsible for your problem but may be very helpful in resolving it.

Keep a copy of the letter for your records.

Sample Complaint Letter

Name of Contact Person, if available
Title, if available Company Name
Consumer Complaint Division, if you have no contact person
Street Address
City, State, Zip Code

Dear (Contact Person):

Re: (account number, if applicable)

On (date), I (bought, leased, rented, or had repaired) a (name of the product, with serial or model number or service performed) at (location and other important details of the transaction).

Unfortunately, your product (or service) has not performed well (or the service was inadequate) because (state the problem). I am disappointed because (explain the problem: for example, the product does not work properly, the service was not performed correctly, I was billed the wrong amount, something was not disclosed clearly or was misrepresented, etc.).

To resolve the problem, I would appreciate it if you could (state the specific action you want—money back, charge card credit, repair, exchange, etc.). Enclosed are copies of my records (include copies of receipts, guarantees, warranties, canceled checks, contracts, model and serial numbers, and any other documents).

I look forward to your reply and a resolution to my problem, and will wait until (set a time limit) before seeking help from a consumer protection agency or the Better Business Bureau. Please contact me at the above address or by phone at (home and/or office numbers with area code).

Sincerely,

Your name
Enclosure(s) cc: (reference to whom you are sending a copy of this letter, if anyone)

Source: Consumer Action Handbook 2001, Federal consumer Information Center, Pueblo, CO, 82009, www.pueblo.gsa.gov




Posted by Fashionista Shopping Analyst at 11:24 AM EST
Updated: Monday, 20 February 2006 2:55 PM EST

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