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Driving Up & Down Home Values: Spotlight on U.S. Homebuilders, California's Central Valley, Fresno, Clovis, Calif. Real Estate
Wednesday, 15 March 2006
The Types of Complaints To Get You Started
Topic: Homeowners' ComplaintBox

Appeal to higher authorities when complaint letters don't work
Write a Homeowners complaint letter (same is true for builders complaints, construction workers foreman etc)
Complain about a faulty delivery or a shipping error
Complain about receiving damaged goods
Complain about poor facilities or equipment
Complain about harassment
Complain to a neighbor or a landlord
Complain about an unfair insurance payment or settlement
Complain about community problems
Complain about a billing error
Complain about overdue work or poor workmanship
Complain about laws, policies, or inefficiencies
Complain about poor service or a faulty product
Complain about a delay in an order
Complain about a radio or television broadcast
Complain about an employee who has given poor or offensive service
Complain to a club or organization
Correct an official's mistake on your taxes
Delegate follow-up on a complaint from a customer
Demand satisfaction on a mail order transaction gone bad (suspected mail fraud)
Disagree about benefits (social security, retirement, insurance, etc.)
Disagree with a bill, rent payment, or other financial issue
Disagree with a subordinate, a superior, or a person in authority
Dismiss an employee for poor performance or unacceptable behavior
Document employee reprimands
File a warranty claim
Make an insurance claim
Reprimand an employee for poor attendance or tardiness
Reprimand an employee for a breach of policy
Reprimand an employee for poor performance
Request correction of an error in a check
Request a retraction or correction from the media
Request correction of an error in a credit report
Request correction of a billing error
Request a refund or reimbursement

Respond to a complaint and treat it as valuable feedback
Respond to a complaint
Respond to a complaint of discrimination or sexual harassment
Respond to a complaint while admitting fault and making an adjustment
Respond to a false accusation from a government agency
Respond to a complaint while avoiding agreement or denying liability, and refusing to make an adjustment
Respond to a complaint while avoiding or denying liability, but making an adjustment
Respond to a complaint, but needing more information
Warn a distributor under your supervision
Write a disagreement letter
Write a complaint letter to a superior
Write a complaint letter to a subordinate
Write a letter reprimanding tenants
Appeal to higher authorities when complaint letters don't work
Complain about a faulty delivery or a shipping error
Complain about receiving damaged goods
Complain about poor facilities or equipment
Complain about harassment
Complain to a neighbor or a landlord
Complain about an unfair insurance payment or settlement
Complain about community problems
Complain about a billing error
Complain about overdue work or poor workmanship
Complain about laws, policies, or inefficiencies
Complain about poor service or a faulty product
Complain about a delay in an order
Complain about a radio or television broadcast
Complain about an employee who has given poor or offensive service
Complain to a club or organization
Correct an official's mistake on your taxes
Delegate follow-up on a complaint from a customer
Demand satisfaction on a mail order transaction gone bad (suspected mail fraud)
Disagree about benefits (social security, retirement, insurance, etc.)
Disagree with a bill, rent payment, or other financial issue
Disagree with a subordinate, a superior, or a person in authority
Dismiss an employee for poor performance or unacceptable behavior
Document employee reprimands
File a warranty claim
Make an insurance claim
Reprimand an employee for poor attendance or tardiness
Reprimand an employee for a breach of policy
Reprimand an employee for poor performance
Request correction of an error in a check
Request a retraction or correction from the media
Request correction of an error in a credit report

Request correction of a billing error
Request a refund or reimbursement
Respond to a complaint and treat it as valuable feedback
Respond to a complaint
Respond to a complaint of discrimination or sexual harassment
Respond to a complaint while admitting fault and making an adjustment
Respond to a false accusation from a government agency
Respond to a complaint while avoiding agreement or denying liability, and refusing to make an adjustment
Respond to a complaint while avoiding or denying liability, but making an adjustment
Respond to a complaint, but needing more information
Warn a distributor under your supervision
Write a disagreement letter
Write a complaint letter to a superior
Write a complaint letter to a subordinate
Write a letter reprimanding tenants




Posted by Fashionista Shopping Analyst at 12:01 AM EST
Updated: Sunday, 19 March 2006 10:10 AM EST
Monday, 13 March 2006
No Dumping in Residential Neighborhoods
Topic: Homeowners' ComplaintBox

Use your rigts to complain. As consumers and homeowners, you have the right to complain about various issues






Give Us Your Feedback: Submit your Homeowners' or Neighborhood Complaint or Contact Us!

Do you have any complaints? We can help you write a complaint letter. Our fees are modest and negotiable.

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Posted by Fashionista Shopping Analyst at 12:01 AM EST
Updated: Sunday, 26 March 2006 4:06 PM EST
Thursday, 2 March 2006
Parents & Residents Protest Rockery, Concrete, Cement Company
Topic: Homeowners' ComplaintBox

Parents and students living near Adams Elementary school are protesting the relocation of a new rockery which may bring more pollution and traffic to the area. Parents are complaining that their kids may not be able to play outside in a safe manner any longer. They are planning on protesting every Friday near the new business. The owner of the rockery said that he has obtained all the authorizations and complied with all the codes. Parents fear that their kids will have problems with asthma.

This is interesting news. People are paying more and more attention to their environment. Councilmember Sterling has some new issues to deal with now. It's been reported that she interevened but had no success. The protesters want some actions in their favor.


Posted by Fashionista Shopping Analyst at 9:40 AM EST
Updated: Thursday, 2 March 2006 9:43 AM EST
Monday, 20 February 2006
How to Write the Perfect Complaint Letter
Topic: Homeowners' ComplaintBox

Satisfaction Guaranteed: How to Write a Complaint Letter

Tired of in-your-face advertising? Don't hide under the covers and hope it'll go away on its own;write to the advertisers and tell them what you think! Why

You may not think complaint letters are important, but they can be a powerful way to express your disappointment. Think of it this way: businesses believe that they are serving you with the best products and services. It's only when you let them know that they're doing something wrong that they can change.

Here is an example of issues to complain about. Construction waste in your neighborhood will make you ashamed and lead to write complaint letters.

Modern technology gives us more ways to work, shop, play and complain. You can send your letter by mail, fax or e-mail, you can fill out the company's online feedback form, or you can call and leave your message on the head honcho's voice mail. Where

In the extremely likely event that the company you'd like to send a letter to is one of the millions not included on this site, you can probably find their contact information at Hoovers or Big Yellow.

If your complaint is about what you believe to be a deceptive advertising practice, you might want to send copies of your letter to the Better Business Bureau and the attorney general (see sidebar) of the state where the company does business. Include a CC at the bottom of the letter (i.e., "CC: Better Business Bureau" or "CC: Attorney General Joe Schmoe") so the company knows you mean business. Who

Address your complaint to the head honcho, not the customer service department, the complaints department, or anyone else. The big cheese (a.k.a. Chief Executive Officer, President or Chairman) has the most power to solve your problem. You can find out his or her name when you get the company's address. While you may not hear from the CEO personally, you're more likely to get action than if you send your letter to anyone else. What

Start by identifying what you're complaining about and describe why you're upset. Then tell them how they can make it all better. Do you want them to stop running commercials at your local theater? Do you want your money back because you paid eight bucks to see a commercial? Let them know how they can make you happy!

Now it's time to get serious. Tell the company what you plan to do if your complaint is not dealt with satisfactorily. Will you never visit their theater again? Will you tell your friends and family not to go there? Will you call on your buddy, the President of the United States, to publicly denounce the company?

Be polite and professional; we don't have to tell you that swearing, crayon scrawls, and typos are not the best way to make the company see things your way. You may be mad, but a clear, polite letter will get better results than a sloppy, angry one. Finally, thank the company for dealing with your complaint.

Source: To find more info, check badads.org.

You too can write your perfect consumer complaint letter.




Posted by Fashionista Shopping Analyst at 10:49 AM EST
Updated: Monday, 20 February 2006 11:30 AM EST
Sunday, 19 February 2006
Copy of Letter Sent to Sunriver or Mark One or Mark I, City Manager, Fresno Mayor and District 2 Rep.
Topic: Homeowners' ComplaintBox

Andrew T. Souza
City Manager Office
2600 Fresno Street
Second Floor
Fresno, CA 93721
Mr. Souza:

This letter comes to you as a formal complaint against Sunriver Homebuilder (Patriots Home, Mark One or Mark 1) which owns a vacant lot located on Hanna Ave (Cross streets: Cromwell and Hanna Ave) in district 2. This lot is located between two private homes in this Fresno residential area. We are asking you to take actions against Sunriver so they can clean up the lot.

Sunriver has chosen to store construction waste of all kinds on this vacant lot for months. Once this trash gets decomposed, it releases a putrid smell besides all the flying trash particles that take over the neighborhood anytime the wind blows. Despite our repeated phone calls to Sunriver and the office of Brian Calhoun, the stored waste (http://shopnowshop.tripod.com/drivingdown) has not been picked up on a regular basis. For the past few months, my family has been battling all kinds of pests, rodents such as rats, mice, frogs and other insects that seem to find a quiet refuge in the mountains of construction trash maintained and operated by Sunriver on above lot. For sure, we are distressed and concerned over the health of our children who become afraid of being in our own garage or back yard. In plain daylight, rats and mice run out of the waste to our garage and vehicles. For the welfare of our family and all the other families living in this quaint residential area and for Christ’s sake, get Sunriver’s owners to clean up the lot! The company put up a sign to prevent others from dumping trash there, yet it is continuing to do the same thing. The presence of the WM trailer on the lot leads one to believe that pickup is imminent, but it has only been a delaying tactic. Sunriver takes away one load only to replace it with two or more loads the same day. We believe that Sunriver can keep the vacant lot clean if forced to do so!

We are tired of living among rodent-infested construction waste left by a homebuilder. We do not know where to turn to to find help. If the city can not enforce its own code, who else will get them to do anything? By buying relatively expensive homes in a decent Fresno neighborhood, we expect the city to provide us with a minimum of services. Why should Sunriver drive down the property values of the whole neighborhood with its stored waste? What kinds of message is the city of Fresno sending out to business owners and other families who want to relocate here?

Sincerely yours

cc: Brian Calhoun / District2 2600 Fresno Street Fresno, CA 93721

cc: Alan Autry/Fresno City Hall 200 Fresno Street Second Floor Fresno, CA 93721

cc: Sunriver (Patriot’s Home, Mark 1 or Mark One) 4720 W. Jennifer Suite 107 Fresno, CA 93722

Neighbors’ Signatures:


Posted by Fashionista Shopping Analyst at 12:37 AM EST
Updated: Sunday, 19 February 2006 12:38 AM EST

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